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Summary Info
Thank you for taking time to review my Curriculum Vitae. I am a business-minded and creative AI solutions leader currently seeking a role in creative AI design and innovation. I bring a rare combination of entrepreneurial experience, business leadership, product thinking, responsible AI governance alongside hands-on interaction design and application development. My goal is to transform emerging technologies and promising ideas into practical solutions that solve real problems, improve how organizations work and deliver measurable value via meaningful outcomes.
// Summary Overview
VP, Digital Transformation
March 2026 - Current
As VP of Digital Transformation, Rob drives enterprise-wide innovation by aligning emerging technologies, business priorities, and customer needs to accelerate growth alongside enhanced user-experience and operational performance.
Director, Digital Channels
January 2022 - March 2026
Led digital channel strategy and transformation across online and mobile banking, with accountability for product roadmaps, platform modernization, vendor partnerships, member experience, competitive gap analysis, analytics, budget planning and cross-functional delivery.
SME Coach / Specialist
January 2019 - January 2022
Drove business development and coached a portfolio of business owners across four regional branches, combining financial analysis, credit strategy, relationship management and growth advisory.
Founder / CEO
January 2001 - January 2019
Founded and led a custom software and digital product company for 18 years, delivering custom platforms and emerging-technology solutions across financial services, healthcare, government, real estate and other enterprise sectors.
Art Director
2001 - 2003
Led magazine design and production, managed the organization’s website, and supported distribution to approximately 30,000 households each month.
Client Support / Escalations
1998 - 2001
Resolved complex technical and billing escalations for a large customer base and trained staff on internal software systems and support processes.
Reconstruction Supervisor
1996 - 1998
Managed teams of 25–30 postal workers and led carrier-route reconstruction projects across London, Guelph, Cambridge, Kitchener and Waterloo.
Wilfrid Laurier University
Bachelor's Degree | Dean's Honour Role | Elected Faculty Representative for 2 Consecutive Years